Job Description
Be the friendly voice of LUMA. You will help customers with sizing, orders and returns by chat, phone and email, and pass what you hear on to our product teams.
- Answer around 40 customer conversations a day
- Resolve delivery and return questions at first contact
- Evening and weekend shifts available
Skills Required
Clear, friendly writing
Patience and problem solving
Comfortable with a helpdesk tool
Patience and problem solving
Comfortable with a helpdesk tool
Job Details
| Functional Area: | Customer Care |
|---|---|
| Total Positions: | 4 Positions |
| Job Shift: | Part Time |
| Job Location: | Remote, United States |
| Gender: | Open to All |
| Minimum Education: | High School Diploma |
| Career Level: | Entry Level |
| Minimum Experience: | No Experience Needed |
| Required Travel: | No |
| Apply Before: | December 6, 2026 |
| Posting Date: | October 28, 2026 |