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Talk to the Luma team
Pick an advisor below and continue the conversation on WhatsApp.
- Our team typically replies within a few minutes.
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Olivia BennettCustomer CareOnline now
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Marcus ReedSales and Product AdviceOnline now
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Priya NairOrders and ShippingOnline now
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Daniel KimStyle AdvisorsOffline: Working hours are 14:00 to 23:00 UTC.
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Sofia AlvarezReturns and ExchangesOffline: On leave from 2026-11-07, back after 2026-12-24.