Search results for: 'returns'
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What is your return policy?
Return any unworn, unwashed item with its tags on within 30 days of delivery for a full refund. Sale items can be exchanged but are not refundable, and water bottles cannot be returned once opened.
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How do I start a return?
Go to My Orders, choose the order and select Return items. Print the prepaid label, pack the items in any sturdy box and drop it off at the carrier. Guests can start a return with their order number and email address.
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When will I get my refund?
Refunds go back to your original payment method within 5 business days of the item reaching our returns center. Your bank can take a few more days to show it.
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Can I exchange an item for another size?
Yes, and size exchanges ship free. Choose Exchange when you start your return. We reserve the new size as soon as you submit the request, so it does not sell out while your parcel travels back to us.